Q: Can I return an item if I do not like it it's not what I thought it was?
- No, returns are only accepted on defective items. All other sales are final.
Q: How do I obtain a return authorization for a defective item?
- Request an RMA by calling 1-800-240-9326 or by emailing us at: firstname.lastname@example.org
Q: Do you ship internationally? How about APOs and PO Boxes?
- Yes, international shipping is offered in checkout by UPS and Fedex. If you would like us to ship using another carrier or would like us to ship to a APO or P.O. Box, please contact us before placing your order.
Q: Can I order an item that has ended or is sold out?
- No, but that item may be re-listed at a later time, so check back frequently.
Q: Can I pick my item up?
- Yes, you select "Local Pickup" during checkout and shipping will be omitted. Items must be picked up in a timely fashion. Please call or email us to schedule a pick up.
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